7 essays tagged with “enterprise”
Anthropic just made agent infrastructure a commodity. That doesn't threaten companies whose moat is data. It threatens companies whose moat was plumbing.
The traditional software demo is becoming counterproductive for AI products. When you're selling intelligence, not features, the whole buyer engagement model needs to change.
CRM systems were designed for linear SaaS buying. AI deals are non-linear, multi-threaded, and governed by organizational readiness. Your pipeline view can't represent any of it.
Everyone asks whether to build AI internally or buy from vendors. It's the wrong question. What actually determines success is how fast your organization can learn.
AI isn't a harder version of SaaS to sell. It's a different commercial problem entirely. The entire revenue stack needs to be rebuilt.
95% of enterprise AI tools never make it to production. The MIT study quantified what builders already knew, but the reasons aren't what most people think.
Everyone is citing this study as proof that AI fails. They're reading it wrong. The study shows why organizations fail at building systems, period.